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Treasury Services

Solutions to Move Your Business Forward.

Meet Our Treasury Team

 
Let Citizens Bank’s Treasury Team streamline your cash management – so you can focus on the big picture.
 
With this array of scalable solutions, you can keep your business moving forward with improved cash flow, timesaving payment tools, and industry-standard fraud protection. These services effortlessly integrate with our digital banking interfaces, so you’re informed and in control from anywhere, anytime. Plus, at Citizens Bank, we pair cutting-edge conveniences with time-honored personal service.

















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Steve Kopman
Knoxville Business Development
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Roger Davis
Tri-Cities Business Development
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Emily Blair
Treasury Specialist
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With ACH debits and credits, you can easily manage incoming or outgoing payments directly from Digital Banking. Example uses include:
  • Direct Deposit of Payroll
  • Pre-authorized Payments
  • Tax Payments
  • Insurance & Utility Payments
  • Business to Business Payments
 
Speed up collections, save mileage, and enjoy the convenience of depositing checks from your home or office 24/7/365 with Remote Deposit Capture (RDC).   
 
On the go? We're pleased to offer Mobile RDC and our CB Business Deposit app. for small business customers.  
 
Contact us today for more information or click below to download our app and get started.
 
Download on the App Store     Get It On Google Play

With the advancement of today’s technology, it has become much easier for counterfeit checks to be created. Adding the Positive Pay service to your business checking account can in preventing check and ACH fraud by:

  • Catching duplicate items before they can clear your account.
  • Discovering a dollar amount does not match the issued amount.

Using our Positive Pay service, your company electronically shares its check register of all written checks with Citizens Bank. The bank will only pay checks listed in that register, with exactly the same specifications as listed in the register (amount, serial number, etc.). If an item presented does not match, it will be considered a “suspect” item. You will then be given the opportunity to review any suspect items and make either a “pay” or “no pay” decision.

Offer card payment options to your customers so they can pay for your products and services conveniently and securely.  Through our trusted third-party merchant services vendor, you'll get the latest in payment processing solutions customized to fit your business' needs.
 
Spend less time on bookkeeping and maximize your interest-earning potential with these powerful banking tools.
 
Sweep Accounts: Optimize investment of funds, pay down a credit line, or cover overdrafts with automatic transfers from a sweep account.†
 
Zero Balance Accounts: If you're managing several business accounts, you can improve cash flow and simplify account reconciliation with a Zero Balance Account. Funds from a master account may be transferred to disbursement accounts as checks clear or debits are presented.†
 
Cash Concentration: Get your money working for you sooner. Your account balances outside of the area can be electronically transferred into your Citizens Bank account.
 
 
† Sweep and Zero Balance Accounts subject to eligibility and bank approval.
Billing Services: Expedite the collection of your company's receivables with electronic payment draft services.
 
Disbursement Services: Efficiently distribute funds with electronic disbursements – including Wire Transfers, Direct Deposits, and Tax Payments.
 
Reconciliation Services: Upload account files with Positive Pay to more efficiently handle accounting functions and reconciling bank statements.
Access multimillion-dollar FDIC protection for your business’s hard-earned cash reserves.
 
Secure additional protection for funds placed in demand deposit accounts and money market deposit accounts through the IntraFi Network Deposits CD Option (formerly CDARS®) or the IntraFi Network Deposits DDA-MMA Option (formerly ICS®) – both offered at Citizens Bank.
 
Limits, terms, and conditions apply. Placement of funds through the IntraFi Network Deposits CD Option formerly CDARS® or IntraFi Network Deposits DDA-MMA formerly ICS® option is subject to the terms, conditions, and disclosures in the service agreements, including the Deposit Placement Agreement (“DPA”). Limits apply. In the IntraFi Network Deposits DDA-MMA option formerly ICS®, program withdrawals are limited to six per month. Although funds are placed at destination banks in amounts that do not exceed the FDIC standard maximum deposit insurance amount (“SMDIA”), a depositor’s balances at the relationship institution that places the funds may exceed the SMDIA (e.g., before IntraFi Network Deposits CD Option formerly CDARS® settlement for a deposit or after IntraFi Network Deposits CD Option formerly CDARS® settlement for a withdrawal). As stated in the DPA, the depositor is responsible for making any necessary arrangements to protect such balances consistent with applicable law. If the depositor is subject to restrictions on placement of its funds, the depositor is responsible for determining whether its use of IntraFi Network Deposits CD Option formally CDARS® satisfies those restrictions. 
Initiate outgoing domestic wires securely and conveniently through Digital Banking. If you send multiple wires per month, initiating wires inside Digital Banking may be the most cost-effective method for sending wires. Wires can be created for one-time use, or you can store recurring wire templates for future use and convenience. As additional security feature, businesses can require dual approval control before wire transfers are released from the Bank.  
Business Digital Banking provides access to the information and reporting tools necessary to maximize cash flow efficiency. Digital Banking delivers the following key features:

  • View current day activity on deposit accounts
  • Review detailed activity on deposit and loan accounts
  • Access month-end account statements 
  • Perform real-time transfers between internal accounts
  • Set up transfers to external accounts 
  • Multiple reporting features with the ability to export data in multiple formats including QuickBooks
  • View images of cleared checks, deposit tickets, and deposited items
  • Place stop payments
  • User management administration and controls 
  • Security tokens 

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