Citizens Bank’s Visa®™ credit cards are accepted at millions of stores, restaurants, and services around the globe and they’re easy to load into the Digital Wallet of your choice. Here, you’ll find answers to common questions about applying for a card, building credit, avoiding fees, and more. Need more help? Call 866-882-2265 (Express Banker extended hours Monday - Friday 7am-8pm and Saturdays 8am-2pm) or 888-297-3416 (after hours), or email customerservice@citizensbank24.com.
These questions are for educational purposes and not a substitute for professional advice.
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What do I do if I have lost my credit card or see a fraudulent charge on my account?
What do I do if I have lost my credit card or see a fraudulent charge on my account?
Please call our Customer Support Center at 866-882-2265 (Express Banker extended hours Monday - Friday 7am-8pm and Saturdays 8am-2pm) or if after hours, please call 888-297-3416. Or you may also deactivate your card from Bank-By-Net (citizensbank24.com online banking) or the CitizensBank24 - Mobile app.
Applying for a credit card is a simple, straightforward process that requires some basic information. Click Here or Contact Citizens Bank today to apply.
There are plenty of options on the market for people with limited credit history. Consider a secured* credit card from Citizens Bank.
*Security deposit required. Limits apply.
There is no "right" number of credit accounts to build a solid credit history. When you are starting out with credit, it can be safer to begin with one or two cards to ensure your an make payments consistently before adding more.
18 is typically the minimum age to apply independently for a credit card in the United States.
One simple rule: pay your bill in full and on time every month. Late fees can impact your pocketbook, and late or missed payments can also have a negative effect on your credit score.